Parties and Private Events. Terms and conditions.
On booking your party with Carols Colours we will send you, by post or e-mail, a written confirmation outlining the details of your event.
To confirm your booking, a 50% non-returnable booking fee must be made within 7 days. We accept cash, cheque, and paypal. Should this payment not be made then we reserve the right to cancel the booking.
The artiste(s) will arrive 15-20 minutes prior to their start time in order to set-up their products and equipment. Any outstanding monies should be settled at this point, before painting commences.
Parking fees, if applicable, will be reflected in your price. Please inform Carols Colours at the time of booking if this is the case. For permit located areas, please arrange for a car parking space for the artiste.
Please arrange for a suitable table and two chairs to be made available, and suitable cover should our artiste(s) be working outside.
The artiste(s) will work with no stoppages until all the willing guests have been worked on or the time booked expires. Please do not include a birthday tea break during the body art session as the artiste(s) will need to work on a continuous basis. If the birthday tea or similar needs to take place during our visit, we will carry on with as little disruption as possible.
If more guests than previously anticipated wish to be worked on it will be left to the discretion of the artiste(s) as to whether they can be accommodated or not, depending on other commitments. There may be a cost to this.
Carols colours will not work on anyone with a skin disease or disorder, anyone who is threatening to their safety or anyone who is under the influence of alcohol. We will have a health & safety policy clearly displayed relating to the effect.
We will not generally paint children under the age of 3 years. We will, at our discretion, paint children between the ages of 2 and 3 years, but will usually only offer a small arm paint only design. This is due to the sensitivity of young children's skin and other safety issues. We will only paint children who are willing and can sit still ON THEIR OWN or, if nervous, on their parents knee, and can ask for their chosen design themselves - by speaking or pointing.
At the end of the session or time, and after packing away our products and equipment we will be unable to re-set up again should a late-comer arrive to the party. Please do not ask us to do so as we would wish not to offend.
Unless otherwise requested all guests worked on will be given a carols colours sticker and removal instructions bearing our contact information for future booking requests.
Carols Colours cannot held responsible in the event of non-fulfilment of the engagement by our artiste(s), however every reasonable safeguard is assured. In the unlikley event that we must cancel, Booking fees will be refunded in full.
Cancellation of the party by the customer must be given in writing, or by signature email, no fewer than 7 days prior to the party date in order to prevent being charged a 75% non-fulfilment fee.
Cancellations made on the day of the party will be liable for payment in full.
Carols colours maintain a high standard of work with quality staff, professional products and follow a strict code of practice. We will arrive at your venue ready to perform, fully equipped and insured with £5million public liability.